Privacy Policy – How ht77 Protects Your Data in Pakistan

1 Who We Are

ht77 is an online gaming platform accessible at ht77.wine, offering Casino games, Slots, Fish Games, Sports Betting including Cricket and PSL markets, and a Game Lobby — all denominated in Pakistani Rupees (PKR). ht77 is the data controller responsible for the personal information you provide when registering and using the platform.

This Privacy Policy applies to all users of the ht77 website and mobile application. By registering an account or using any service on ht77, you acknowledge that you have read this policy and understand how your personal data is handled.

2 Data We Collect

When you register and use ht77, we collect personal information across the following categories:

We do not collect sensitive categories of personal data such as health information, political opinions or biometric data unless specifically required for identity verification and with your explicit consent.

3 How We Use Your Data

The personal data ht77 collects is used for the following purposes:

• Account Management: Creating and maintaining your ht77 account, verifying your identity and age, managing your login and account security.
• Payment Processing: Processing deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and card payments; verifying that payment methods are registered in your name.
• Platform Operation: Delivering Casino games, Slots, Fish Games, Sports Betting including Cricket and PSL markets, and other platform services to your device.
• Fraud Prevention and Security: Monitoring account activity for signs of fraud, money laundering, bonus abuse or other prohibited conduct; flagging and investigating suspicious transactions.
• Customer Support : Responding to your queries, complaints and support requests submitted via email or the platform.
• Responsible Gaming: Monitoring gaming patterns to identify players who may benefit from responsible gaming tools; processing self-exclusion and deposit limit requests.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the ht77 platform, fix technical issues and develop new features.
• Marketing Communications: Sending you information about promotions, bonuses and platform updates where you have not opted out. You can unsubscribe at any time through your account settings.

We do not use your personal data for any purpose that has not been disclosed in this Privacy Policy.

4 Legal Basis for Processing

ht77 processes your personal data under the following legal bases depending on the activity:

• Contract Performance: Processing necessary to deliver the services you signed up for — managing your account, processing PKR payments and providing access to games.
• Legal Obligation: Processing required to meet identity verification, anti-fraud and record-keeping requirements applicable to the platform's operations.
• Legitimate Interests: Processing carried out for fraud prevention, platform security and aggregated analytics where these interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications and certain optional data uses where we have asked for and received your explicit consent. You may withdraw consent at any time.

5 Sharing Your Data

ht77 does not sell your personal data. We may share your information only in the following limited circumstances:

• Payment Processors: Your financial data is shared with payment service providers such as JazzCash, Easypaisa and Raast solely to process your deposits and withdrawals in PKR. These providers are contractually bound to use your data only for that purpose.
• Identity Verification Providers: Where required, identity documents may be shared with trusted verification service providers to confirm your age and identity. These providers operate under strict data protection agreements.
• Game Technology Providers: Certain gaming activity data may be processed by the third-party game studios and live casino providers whose games are available on the ht77 platform, to the extent required to deliver their games to you.
• Legal and Regulatory Compliance: We may disclose personal data to law enforcement or regulatory bodies where required by applicable law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition or restructuring of ht77 operations, personal data held by the platform may be transferred as part of that process. You would be notified of any such change.

6 Payment Data & PKR Transactions

All financial transactions on ht77 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the relevant payment details — such as your JazzCash mobile number, Easypaisa wallet number, Raast ID or bank account details — are collected and processed solely for the purpose of completing that transaction.

ht77 does not store full card numbers or full bank account credentials on its own servers. Payment data is handled through secure, encrypted channels by our payment processing partners. ht77 only retains the transaction reference, amount in PKR, payment method type and timestamp for your account transaction history.

Withdrawals are processed only to payment methods registered in your own name. ht77 carries out verification checks on payment method ownership as part of its standard security and anti-fraud procedures. This is to protect both you and the integrity of the platform.

7 Cookies & Tracking

The ht77 website and mobile application use cookies and similar tracking technologies to support platform functionality and improve your experience. The types of cookies used are as follows:

• Strictly Necessary Cookies: These are essential for the platform to function. They manage your login session, maintain your account state and protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Functional Cookies: These remember your preferences such as language settings and game history so that the platform behaves consistently across sessions.
• Analytics Cookies: Anonymised data about how players navigate the platform is used to understand which features are most used and to identify areas for improvement. This data does not identify individual users.
• Marketing Cookies: Where you have consented, cookies may be used to deliver relevant promotional content within the platform. You can manage these preferences in your account settings.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use core platform features including login and game access.

8 Data Retention

ht77 retains personal data for as long as it is needed to fulfil the purposes described in this policy. Specific retention periods by data category are as follows:

• Account and Identity Data: Retained for the duration of your account and for a reasonable period after account closure, to meet any applicable record-keeping obligations.
• Transaction and Financial Data: Retained for a minimum of five years from the date of the transaction to support financial record-keeping and fraud investigation obligations.
• Gaming Activity Data: Retained for the duration of your account and for a period after closure sufficient to resolve any disputes or investigations relating to activity in that period.
• Support Communications: Retained for up to two years from the date of the last interaction, unless the communication relates to an ongoing investigation or dispute.
• Device and Technical Data: Retained in aggregated or anonymised form for analytics purposes. Raw IP and session data is typically retained for a shorter period and then anonymised.

When personal data is no longer required, it is either securely deleted or anonymised so that it can no longer be linked to any individual. You may request earlier deletion of your data in accordance with Section 10.

9 Security Measures

ht77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, loss or misuse. These include:

• Encryption of data in transit using industry-standard TLS protocols
• Encrypted storage of passwords and sensitive account data
• Access controls restricting internal access to personal data on a need-to-know basis
• Automated monitoring for unusual account activity, suspicious login attempts and potential fraud
• Regular security reviews of platform infrastructure and third-party integrations

While ht77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a responsibility to protect your account by keeping your password confidential and logging out of shared devices after use. If you suspect your account has been compromised, contact ht77 support immediately using the contact details in Section 13.

10 Your Privacy Rights

As an ht77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us using the details in Section 13.

We will respond to data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to protect against unauthorised access to another person's data.

11 Children's Privacy

The ht77 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration and account verification process.

If we become aware that personal data has been collected from a person under 18, that account will be closed immediately and the associated data deleted in accordance with our minor protection procedures.

If you are a parent or guardian and believe a minor has registered on ht77, please contact us immediately at [email protected] so that the account can be reviewed and closed without delay.

12 Policy Updates

ht77 may update this Privacy Policy from time to time to reflect changes in platform features, payment methods, data processing practices or applicable requirements. The date of the most recent update is shown at the top of this page.

When material changes are made to this policy, registered players will be notified via their registered contact details or through a notice displayed at login. Continued use of the platform following notification of updates constitutes acceptance of the revised policy.

We recommend checking this page periodically if you are an active ht77 player. If you do not agree with changes to this policy, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to raise a privacy-related concern, please contact the ht77 support team using the details below.

When submitting a data rights request, please include your registered username or mobile number so that your request can be linked to the correct account and handled promptly. We aim to respond to all privacy-related requests within a reasonable period.

For information on the rules governing your use of the platform, please read the Terms and Conditions. For tools to help manage your gaming habits, visit the Responsible Gaming page.